After-Sales Service

Guarantee terms of Kamo Valve

1-After customer bought any valves from Kamo, normally will have 18 months guarantee time start from shipping date in B/L.

2-Or customer can choose other guarantee time as 12 months start from valve be installed in pipeline. Valves should be installed within 90days from shipping date. 

Repairing & replacement in project plant

1-If valves in pipeline break down cause of Kamo quality problem, Customer can return rejected valves back to Kamo, then get a new valve replace send to project.

2- If valves in pipeline break down cause of Kamo quality problem, Customer need a technical man repairing onsite, Kamo will send people to and charges all paid by ourselves.